Cleaning Services
Customer Service
Since 1984, the Vanguard Cleaning Systems® franchise organization has differentiated its services by doing what it says it will do. While other cleaning companies depend on long-term contracts to hold onto their customers, Vanguard Cleaning Systems service providers take a very different approach. Your business is earned through the performance of the franchise owners – time and again. Vanguard Cleaning Systems strives for steady performance you can see in the individuals and the quality of the clean – day-in and day-out.
Attention to Detail
There’s no mystery to how Vanguard Cleaning Systems franchise network does it. Performance is monitored and compared with your customized service schedule. The local customer service teams provide periodic quality assessment visits, and conduct on-site training and support smoothly and efficiently, so you may not realize they’ve been there.
Vanguard Cleaning Systems franchisees take responsibility, and work hard to avoid issues or problems, but when they occur, they are addressed directly, quickly and completely.
- Listen – It’s the only way to improve the service. Ask questions. Listen. Understand. And work with you on what needs to be addressed.
- Solve – Remedy the issue. With your feedback and our the Vanguard Franchisee's cleaning experience the issue can be resolved asap.
- Confirm – Even after the issue is resolved, the Vanguard Cleaning Systems team will confirm with you and see if additional support is needed.
The Vanguard™ Way
The Vanguard Cleaning Systems organization of independent businesses is built on a history of trust, integrity, execution and quality that few can match. We are confident that our results are superior, because so much time is invested in preparation.
Contact your Vanguard Regional Office to learn more.