Vanguard Cleaning Systems has been a leader in the
commercial cleaning industry since 1984.

Customer Service

Vanguard delivers a comprehensive customer service effort to promptly address all concerns. Vanguard’s customer service team achieves this by focusing on key standards including:

Businesswoman
  • Consistent, proactive contact to ensure client satisfaction
  • Rapid response to client calls
  • On-site inspections to monitor cleaning standards
  • Work closely with franchise owners to ensure quality of service
  • Review of on-site log book
  • Regular client surveys
  • Ability to effectively correct any cleaning deficiencies

 

 

Each Vanguard client is assigned a dedicated customer service representative. Our employees are carefully screened and complete a comprehensive training program. Your customer service representative will efficiently address any concerns or implement requested changes to your service schedule.